Expect better outcomes.

Automotive dealerships are some of the most complex operations in retail. And the industry is changing faster than ever. You mightn’t think you need help, but you do.

Because we work with dealers across Australia and New Zealand, we’re cognisant of market forces in the industry as they emerge, giving us the unique ability to strategise – financially and operationally. We help dealers strip away the unknowns and bring clarity and confidence to their journey ahead, whether that journey is decades-long, or just a few months.

More sales mightn’t be the answer.

Increasing profits is not always a matter of increased sales, higher grosses or more add-on product sales.

Many dealers seek to increase sales while squandering profits daily because they ignore their internal operations and procedures. Inefficient daily operations in a dealership cost a lot of money, and unlike a missed sales opportunity, poor dealership operations continue to cost money until fixed.

From strategy to operations, performance management to reporting, Citywide Dealership Consultants help automotive dealerships build their capability to better support their wider business.

Group Power

One of the best sources of information is your fellow dealers. Because we work with a broad range of them, you gain access to a number of key benefits, including:

  • The industry’s most comprehensive financial composites
  • Information about the latest trends
  • Benchmarking against other group members’ dealerships

Performance Group meetings are comprised of dealer principals and managers from non-competing dealerships that are willing to talk about each other’s operations in detail; giving you access to the valuable advice, ideas and experiences of like-minded business owners.

Meetings discuss how to enhance profits, boost productivity, elevate customer satisfaction, resolve dealership problem areas, set concrete financial objectives, and gain greater accountability in every area of your business.

Call John Mihelakis | 0431 110 774

Suite 1406/1 Queens Rd, Melbourne 3004